Privacy Policy
SOLE, a
fitness equipment and service brand of Dyaco International Inc. (hereinafter
referred to as “The Company”) is committed to the protection of your personal
data, respects your privacy, and aims to give you (hereinafter referred to as
“The Member”) clear and transparent rules of gathering and administrating your
data. To ensure the confidentiality of your personal information on the
Internet or other e-Commerce activities, the Company provides a privacy
declaration to all online browsers and service users. Please read the following
Privacy Policy to understand how your personal information will be handled
while using SRVO APP online service (hereinafter referred to as “The Service”).
Upon the completion of the membership registration procedure or the use of the
Service, you will be deemed to have read, understood, and agreed to this
Privacy Policy. If you do not agree to abide by this Privacy Policy, you must
stop accessing and stop using the Service as well as any information on the
Service. If you have any questions about the Privacy Policy or the APP, please
feel free to contact us via email: digital_service@dyaco.com.
By joining the
Company’s SOLE membership, you agree to provide your personal information under
the rules of the following Privacy Policy. The legal basis of the processing is
the consent of the Member given as a clear declaration provided by the Company
via SRVO APP (hereinafter referred to as “the Consent”).
Members are
responsible for the custody of their member account and password obtained after
registration. You should neither provide any personal information, especially
such as passwords to anyone nor lend your mobile device to others. While
sharing your devices with others or using a public computer, remember to close
the browser window to prevent others from reading your personal information or
letters. Whenever the Members find that their member account or password has
been illegally obtained, used, or stolen, they should notify the Company
immediately, otherwise, the consequences will be borne by the Members
themselves and the rights and claims stated in the Company’s Privacy Policy
will not be applicable. Therefore, the related damages or losses incurred due
to the fault of the Member will not be compensated by the Company.
I.
The Administrator
The Administrator of your data is Jason Tsai
Address: 31F, No. 213, Chaofu Road, Xitun Dist., Taichung City 40757, Taiwan
Registered number of the Company: 23751545
II.
Membership Registration and the data we collect
After you apply for the Company’s SRVO APP membership, the Company will be able
to obtain your personal information. While using the Service, the Company will
also collect other specific information, including your activities. By giving
the Company your Consent, you agree to the Company’s collection, storage,
processing and use of these data. In the future, your Member account will be
used as your membership right to exercise claims.
III.
Types of data
The list of
the data that you agree for the Company to use presents as follows:
a) Identity
data, including
l
first name,
l
last name,
l
username,
l
date of birth,
l
gender,
l
height,
l
weight;
b) Contact
data, including
l
email address,
l
telephone numbers,
l
residence address;
c) Financial
data, including
l
Bank account number,
l
Payment card details;
d) Profile
data, including
l
Social media accounts details,
l
Third party App accounts details;
e) Workout
data, including
l
workout types,
l
fitness machine types,
l
running/riding distance,
l
burned calories number,
l
heart rate,
l
average watt,
l
speed/pace profile,
l
inclination profile,
l
resistance level profile,
l
GPS data from smartphone or smartwatch;
IV.
Member
Agreement Statement
By
setting up a Member profile, you agree that the Company may collect, process
and use your personal data in accordance with the following conditions, and
confirm that the following relevant rights and information have been notified.
1.
Personal Data Recipients:
l The
Company and its affiliated companies.
l Any
approved third party such as… e.g. law firms, vendors, contractors, agents,
service providers.
2.
Purposes of Collecting Personal Data:
a. To
satisfy your request for the Company’s product or Service and improve the
Service.
b. To
customize advertisement and business behavior management service, contact
individuals, and conduct consumer research.
c. To
use data and records of surveys, research, analyses, and statistics to improve
the quality of the Service.
d. To
plan new product functions and new services of the Company.
e. For
customer service and problem handling.
f. To
provide internal and external customer’s anonymous reports.
g. For
notice of various services and activities of the Company.
h. To
provide you with the functions of the service that you request.
3.
The provision of personal data is a
requirement necessary to enter into a contract of providing Members with the
Service.
4.
The Company will send you the commercial
materials or e-mails after obtaining your Consent before your registration and
log-in.
The
Company will automatically receive and record your information on computers,
mobile devices (such as smartphones, tablet devices, wearable devices, etc.)
and browsers, including IP address, cookie data of SOLE website, software and
hardware attributes, and various data received by SRVO APP. These data are used for analyzing the total
traffic or online behavior surveys of users only. The Company also uses the
cookie technology to provide more suitable services for users’ personal needs,
such as storing, correcting, and tracking the online information that you
browse, and reading these cookies when you register, log in, browse, and log
out.
5.
All the data that is collected by the
Company may be stored and processed in every country where the Company operates
and conducts activities (...). The information may be transferred between those
countries that are not subject to GDPR regulations. In order to ensure the
protection of your data, the processing is carried out in compliance with this
present Privacy Policy.
6.
Data categories accessed from Health
Connect:
l This
service can upload your exercise data to Health Connect, including but not limited
to steps, distance, calories, exercise data, etc.
l Your
health data will only be uploaded if you explicitly authorize and enable Health
Connect access permissions.
l You
can revoke your permission and stop uploading health data at any time in Health
Connect settings.
V.
Member’s Rights
1.
You have the right to obtain confirmation as to whether
or not your personal information is being collected and/or processed. You also
have a right to request that the Company disclose the data it collects, uses,
and/or otherwise processes.
2.
You have the right to obtain confirmation as to whether
or not your personal information is being collected and/or processed. You also
have a right to request that the Company disclose the data it collects, uses,
and/or otherwise processes.
3.
You have the right to query, read, delete and modify your
SRVO APP account and provided there personal information at any time.
4.
You have the right to request to erase the personal data
collected by the Service about you under certain circumstances, for example,
when the Company's original purpose of collecting your personal data no longer
exists.
5.
You have the right to request a correction or an update
of your personal data whenever you find any inaccuracy.
6.
You have the right to object to processing your personal
data for certain purposes. For example, the App would like to analyze your
fitness level according to your workout data.
7.
You have the right to withdraw your Consent at any time
by… sharing your workout data to another App.
8.
You have the right not to be subject to a decision based
solely on automated processing, including profiling, if such processing has a
legal effect or otherwise significantly affects you.
9.
You have the right to request that the Company restrict
the processing of your personal data, such as your heart rate. You can ask that
the Company limit the processing of that data in certain circumstances. For
example, the personal data only can be used for workout recommendations.
10.
You have the right to request to transfer a copy of your
personal data collected by the Service to another company. request shall be clear and made voluntarily. After transferring the
copy, the Company is not liable for the processing of the data practiced by
another company. This present Privacy Policy of the SRVO APP is binding
only regarding to the data processed by the Company.
11.
You have the right to lodge a complaint on the processing
of your personal data with a supervisory authority. E.g. In the EU, you can
file a complaint with your national data protection authority.
12.
The Company may send you specific messages related to the
Service (such as service announcements and management messages) that are
considered part of the Service. If you do not wish to receive them, you can
request the Company to stop sending the service-related messages.
13.
Please, contact the Company directly, whenever you wish
to exercise any of the above rights via the email address digital_service@dyaco.com.
VI.
Sharing the Member’s personal information with
third-party companies on request
The Company
may share the Member’s protected personal information with third-party
companies (such as e.g. Apple, Google etc.) at the explicit request of the
Member made by popping a dialogue message to get the user’s permission. By
making the request, the information shared is no longer protected by the
Company’s Privacy Policy. After transferring the copy, the Company is not able
to protect the data and therefore is not liable for the processing, use, or
storage of the data practiced by other companies. Please know that the Privacy
Policy of the SRVO APP is binding only regarding to the data processed by the
Company.
VII.
Personal Data Storage Duration
Except for
those legally required or allowed to retain a longer time, the Company will
retain your personal information only for the period of time required to
achieve the purpose set for this Privacy Policy.
VIII.
The Company’s obligations
1. The Service
may contain links to third-party websites or services that are not owned or
controlled by the Company. The Company is not responsible for the content or
privacy practices of these third-party sites. We recommend reviewing the
privacy policies of any third-party sites you visit through links on the
Service.
2. The Company
must take every reasonable step to ensure that personal data that are
inaccurate, even without the Member’s knowledge, are erased or rectified
without delay.
3. The Company
has the obligation to erase personal data without undue delay when:
a)
the personal data are no longer necessary in relation to
the purposes stated in this Privacy Policy;
b)
The Member withdraws the Consent on which the processing
is based and where there is no other legal ground for the processing;
c)
The Member objects to the processing and there are no
overriding legitimate grounds for the processing;
d)
The personal data have been unlawfully processed;
e)
The personal data have to be erased for compliance with a
legal obligation;
4. The Company
shall communicate any rectification or erasure of personal data or restriction
of processing to each recipient to whom the personal data have been disclosed
unless this proves impossible or involves disproportionate effort. The Company
shall inform the Member about those recipients on his or her request.
5. The Company
is obliged to process all the personal data in a manner that ensures
appropriate security, including protection against unauthorised or unlawful
processing and against accidental loss, destruction or damage, using
appropriate technical or organisational measures such as…hosting the data in a
public cloud computing platform like AWS.
6. The Company
cannot process any information without the Consent.
7. If the
Consent is given in a written declaration which also concerns other matters,
the request for Consent will be presented in a manner that is clearly distinguishable
from the other matters.
8. E.g. The
Company will inform the Member via email about the transfer of the personal
data to a third country (outside the EU and EEA or a territory which has a data
protection equivalence agreement). The company provides relevant safeguards
such as the data is stored in a public cloud platform who can meet the requirement
of data protection.
9. The Company
implements technical and organisational measures …such as to host data in AWS
to ensure a level of security appropriate to the risk.
10. If there
is a personal data breach likely to result in a risk to the rights and freedoms
of natural persons, the Company will without undue delay and, where feasible,
not later than 72 hours after having become aware of it, notify the breach to
the supervisory authority.
11. When the
personal data breach is likely to result in a high risk to the rights and
freedoms of natural persons, the Company will communicate the personal data breach
to the Members without undue delay unless the conditions specified in article
34 point 3 of the GDPR.
IX.
Amendments to the Privacy Policy
You have read
and agreed to each of the descriptions above. The Company may modify or amend
this Policy from time to time. You can always find an up-to-date version under
the link: …privacy policy on SRVO App When the Company makes major changes in
the processing of personal data, you will be notified through the Service. If
you continue to use the Service, it will be deemed that you have agreed to the
modification or amendment of the Privacy Policy of the Company.
X.
Jurisdiction
Whenever there
is a dispute arising out of this agreement, both parties agree that the Taipei
District Court of Taiwan shall be the court of first instance to exercise
jurisdiction.